Home · Alternative to ChatPlace: bot for Telegram, MAX, VKontakte and a site with a product catalog

Alternative to ChatPlace: bot for Telegram, MAX, VKontakte and a site with a product catalog

ChatPlace is a constructor that grew up around social networks: automation of personal messages and comments, a visual editor, mini-landing pages for collecting subscribers. CHBT looks in the other direction - into trading: the bot responds according to your product catalog, prices and availability come from the store upload, file or from the Wildberries seller key, and there are exactly four channels - Telegram, MAX, VKontakte and chat on the site, all from one script. If your funnels live on Meta* social networks, ChatPlace is honestly more appropriate. If you are selling a product and want the bot to name the price and availability itself, read on.

The main difference is channels and starting point

ChatPlace's entry point is a social network: reaction to a comment, message in Direct, mini-landing page with messenger buttons. For CHBT, the entry point is a business task: an lead, a record, an answer to a question, a notification - and the channel can be connected by any of the four and at any time. One bot (“project”) serves Telegram, MAX, VKontakte and a widget on the site, one script, “Conversations” and “Contacts” are common.

There are no chatbots for Meta* services in CHBT - this is a solution, not a queue for development, and it is explained in separate article. In return, there is something that designers around social networks usually do not have: a catalog of goods, according to which the AI seller responds (store upload, file or Wildberries seller key), MAX and a widget for the site with a pre-chat form, “online” status and files. Where channels differ (in VK - up to 10 buttons, in Telegram - URL buttons and deep links), a “Condition” block is placed on the channel; how this looks in practice - in the article about one flow for two messengers.

Comparison table

Channel / opportunity	ChatPlace	CHBT
Social networks Meta* (private messages, comments)	Main channel	No and not planned
Product catalog: prices and availability in bot responses	—	Store feed via link, file, Wildberries seller key; selection - AI-seller
VKontakte (community)	Yes	Yes: text and buttons up to 10 pieces, Callback API
Telegram-bot	Yes	Yes: text, inline buttons, deep links, /start
MAX	Check on the service website	Yes, same script
WhatsApp	Check on the service website	No
Website chat	Check on the service website	Widget in one line: pre-chat form, proactive triggers, workers clock, files, JS API
Mini landing pages for collecting subscribers	Yes	No - deep links, QR campaigns and widget on your website
Visual editor	Yes	“Canvas” on Basic+, “Steps” mode on any plan
Media in messenger messages	Yes	No - text and buttons; files in the widget on the website
Payments in bot	Check on the service website	The “Payment” block and the shop in your bot: a link to Prodamus, YooKassa or CloudPayments
AI agent based on the database knowledge	Check on the service website	Available on Basic+: text knowledge base, escalation to operator
Operator Inbox	Yes	“Conversations”: all channels, purpose, response templates, Web Push, PWA
CRM	Integrations with external	Built-in kanban “CRM” + “HTTP request” in Make/n8n/Albato
Marketplaces by seller key	—	Wildberries and Ozon by API - with an honest matrix of opportunities; other sites - directory file; platform chats no
Data storage	Check on the service website	Servers in the Russian Federation

ChatPlace column - according to the public description of the service as of September 2026; Functions change, check on its website before making a decision. ChatPlace prices are not listed here for the same reason.

Price per bot

CHBT counts money for the bot, not for subscribers or channels:

plan	Price per bot per month	What included
Free	0 ₽	1 bot, 30 conversations per month, all four channels, 1 operator, mode “Steps”, signature “CHBT” in the widget; without AI and broadcasts
Basic	650 ₽	No conversation limit, “Canvas”, AI flows and AI agents (150 credits), broadcasts, unlimited operators, widget without signature
Business	1290 ₽	All from Basic, 500 AI credits per month instead 150

Payment by card via CloudPayments, auto-renewal is disabled in the “Payment” section, the “Business” trial day is enabled there. The number of connected channels and the size of the database do not affect the price. Full layout - on page Plans page; how to calculate the cost of the entire bot, taking into account the time for assembly - in the article how much does a chatbot cost.

What ChatPlace has and CHBT doesn’t

Automation of social networks Meta*. Automatic replies in personal messages, reactions to comments and mentions, “write a word in the comments - receive a private message.” This is not and will not happen in CHBT; the audience is transferred to Telegram and MAX with a link and QR - how it’s done.
Mini landing pages. A page with messenger buttons inside the service. In CHBT, subscribers are collected by deep links into a bot, QR campaigns and a widget on your website with a “Leave Contacts” button.
Media in messages. Photos and files in Telegram, MAX and VK script blocks are not sent - materials are sent as a link; files work in a widget on the site. An exception is the product cards of the AI seller in Telegram: photo, price and button.
Ecosystem around social network marketing. If your funnels are built on posts, stories and comments, and there is no product as such, it’s not worth changing the tool for Telegram and MAX.

What does CHBT give

MAX with the same script — channel page; choice between messengers - MAX or Telegram.
Website widget: pre-chat form, “Leave contacts” button → contact and deal in “CRM”, proactive messages about time, URL and leaving the site, working hours, allowed domains - chat on website.
AI agent in the knowledge base by text with escalation to the operator based on trigger words or in case of uncertainty; block "AI agent" in the script.
“Conversations” and team: inbox for all channels, roles Owner / Administrator / Operator, Web Push, account as an application on the phone.
«CRM» - kanban of transactions linked to a contact; transaction from the flow with the action “Transaction in CRM”.
Product catalog - uploading a store via a link (YML, Google Merchant, CSV), file or Wildberries seller key; The AI seller (from the Basic plan) responds with your price and availability, goods from an external source come in drafts.
Marketplaces and QR - Wildberries and Ozon by seller key with a matrix of opportunities, where the catalog is marked “not verified” before the first download; digest of orders and reviews; Yandex Market, Kaspi.kz and Uzum Market - catalog file; QR for package insert - template “Buyer bot”. None of the platforms have chats.
Quick start: 19 templates with one button, “AI script” by description, test chat “Check script”, history versions.
Data in the Russian Federation and documents for 152-FZ: PD operator - owner of the bot, CHBT - processor on behalf.

How to move from ChatPlace

Write out scripts, entry points and tags; Don't tolerate dead branches. flows between constructors are not exported - they are reassembled block by block, the draft gives an “AI script”.
Build the script in CHBT and run it in “Check Script”. Responses to words - trigger “Keywords”, greeting - “Command /start”, telephone collection - “Data collection”, reheating - “Pause” + “Condition”, manager - “Operator”.
Telegram: connect the same @BotFather token to “Channels” → “Connect Telegram” - subscribers and the link remain, the bot in ChatPlace stops responding (the bot has one webhook). Create “Deeplink” triggers for payloads from old links.
VKontakte: “Channels” → “Connect via VK” or a community key with the “Community messages” and “Community management” rights - instructions; CHBT will set up the Callback API itself; disconnect ChatPlace from the community so that two bots don’t reply.
Audience from social networks where there is no bot: link and QR to the bot in the profile header and stories with the source tag via deep link, lead magnet as a reason to switch.
Connect the catalog in the “Marketplaces” section - a link to upload the store or a Wildberries seller key, and from the Basic plan, put an AI seller in the script: he responds to your products, and not according to the text in the script.
Add MAX and widget to the site, invite operators to “Access”, enable Web Push in “Dialogs”.

Correspondence history and statistics are not transferred; contacts will appear in “Contacts” the first time you message a new bot or through import: insert the lines name,email,phone,channel,uid,tags into the “CSV Import” field of the “Contacts” section (no need to upload the file; available to the Owner and Admin; uid - Telegram ID). Conversation history is not transferred. An overview of other constructors is in the article about chatbot constructors in Russia; neighboring comparisons - ManyChat and Puzzlebot.

Try CHBT for free - 30 conversations per month, all channels, without map.

*Meta is recognized as an extremist organization and is banned in the Russian Federation.

FAQ

Are ChatPlace and CHBT the same in functionality?
No, and their tasks are different. ChatPlace is stronger in social networks: personal messages, comments, mini-landing pages, media. CHBT is stronger in trade: a catalog of goods with prices and availability and an AI seller using it, Wildberries and Ozon using the seller key, one script on Telegram, MAX, VKontakte and a website, operator inbox, AI agent and built-in CRM.

Is it possible to transfer a VKontakte bot?
Yes. Subscribers belong to the community, not the service: connect the community in CHBT with the “Connect via VK” button or an access key - CHBT will set up the Callback API itself - disconnect the old service from the community and rebuild the script block by block. Test - from your personal page.

What to do with an audience from social networks that are not in CHBT?
Invite to Telegram or MAX: deep link to the bot in the profile header and stories, QR from the “QR campaigns” section, lead magnet as a reason to switch. You cannot upload or download subscribers in any service.

Does CHBT have mini-landing pages?
No. To collect subscribers, use deep links with a source tag, QR campaigns and a widget on your website with a “Leave Contacts” button, which creates a contact and deal in CRM.

How much does CHBT cost with multiple channels?
Price per bot, not per channel: 0, 650 or 1290 rubles per month. Telegram, MAX, VKontakte and a widget on the site are included in any plan, including Free.

Create a bot for free

Plans Templates CHBT Comparison of constructors Telegram bot MAX bot VK bot Similar to ManyChat