Home · CHBT as an alternative to SaleBot: what is better with them, what with us

CHBT as an alternative to SaleBot: what is better with them, what with us

SaleBot is one of the oldest and richest constructors on the market: dozens of channels, payments within the bot, integration with CRM. CHBT is narrower in scope and does not pretend that it is not so. Below is a table of “what they have better / what we have”, so that you choose based on your task, and not on the length of the list of functions.

In short: two different approaches

SaleBot is developing as a harvester platform: channels, integrations, payment modules, and mini-landing pages are added every year. Its typical user is a marketer or integrator who assembles a payment funnel, connects it with CRM and Google Sheets and is ready to spend several days mastering it.

CHBT deliberately already. Four channels - Telegram, MAX, VKontakte and a widget on the site - work from one script. Inside: a catalog of goods from the store upload, file or by Wildberries seller key, an AI seller for this catalog, a “Conversations” section for operators, a “CRM” kanban, broadcasts by tags and an AI agent for the knowledge base. The bet is not on the number of channels, but on trading in the chat: prices, availability, orders. A typical user is a small business owner or one manager who needs a bot by the evening, not by the end of the quarter.

Therefore, the question “which is better” without a task has no answer. Below is where everyone wins.

What's better about SaleBot?

Channels. WhatsApp, Viber, Avito, Meta* social networks and other platforms. CHBT does not have them: only Telegram, MAX, VKontakte and the website, and the list is closed - we do not connect these channels and do not promise deadlines, because we invest our efforts in trading: product catalog, marketplaces, orders.
Payments inside the bot. SaleBot can accept money directly in the script through payment services. In CHBT the “Payment” block in a flow sends a link to your provider — Prodamus, YooKassa or CloudPayments — and continues the flow through the “Paid” output, and in Telegram it can send an invoice in Telegram Stars right into the chat; there are no other payment services. A cart with payment comes with the shop in your bot.
Integrations “out of the box”. amoCRM, Bitrix24, GetCourse, tables - in SaleBot these are ready-made modules. In CHBT there is an “HTTP request” action (POST JSON with contact data and variables) and an incoming webhook to run the script from the outside. It works reliably, but between the bot and CRM you need Make, n8n, Albato or your own script - more details in the article about leads in CRM.
Maturity and the contractor market. SaleBot has years of history, a large community, hundreds of freelancers “under SaleBot”. CHBT is younger, and there are still few specialists who know his office - expect to assemble it yourself.
Media in messages. Photos, videos and files in Telegram, MAX and VK CHBT does not send yet - only text and buttons. The files only work in the widget on the website.

What is better with CHBT

Price is per bot, not for subscribers and operators. 0, 650 or 1290 ₽ per month per bot. Free plan - forever: 1 bot, 30 conversations per month, all four channels. On “Basic” you can add operators without restrictions. Details - on the Plans page.
MAX. Token from business.max.ru → “Channels” → “Connect MAX” - and the same script as in Telegram works in MAX. Separate channel page: chat bot MAX.
Widget on the site as a full channel. One line <script src="https://app.chbt.io/w.js" data-key="...">, pre-chat form, “Leave contacts” button, proactive triggers for time on page, URL and leaving the site, files in chat, working hours, list of allowed domains.
Product catalog. The bot responds with your prices and availability, and not with text that is rewritten by hand: products are connected by uploading the store via a link (YML, Google Merchant, CSV - Bitrix, InSales, Ecwid, Tilda and other engines), file or seller key Wildberries. A product from an external source ends up in the catalog as a draft; the unknown availability is what the bot calls “to be confirmed.” The AI seller selects the goods from the Basic plan.
Marketplaces. Wildberries and Ozon are connected via API: Wildberries reads a catalog with prices, new orders, reviews and questions, Ozon reads new FBS shipments and reviews; You can see their number in your office, and a digest is sent to your email. Yandex Market, Kaspi.kz and Uzum Market - only a directory file. For each connection, a matrix of seven sections is visible: the catalog and prices in it are marked “not verified” until the first download takes place. There are no platform chats or responses to reviews. The “QR campaigns” section generates a code for the package insert, and the template “Buyer bot” collects the buyer’s contact in CRM.
Easy entry. Two editor modes - linear “Steps” and visual “Canvas”. “AI script” assembles a draft based on the task description, “Check script” opens a test chat directly in the editor. 19 templates are opened with one button “Use template”.
AI agent without a separate subscription. Knowledge base in text, model selection, escalation to operator using the words “operator”/“person” or if unsure. 150 credits per month on “Basic”, 500 on “Business”.

Table: what they have better / what we have

Criteria	SaleBot	CHBT
Channels	Many, including WhatsApp, Viber, Avito, social networks Meta*	Telegram, MAX, VKontakte, widget on the website
Product catalog in the bot	Through integrations and variables	Store feed, file or Wildberries seller key; selection - AI-seller
Payments in bot	Yes	The “Payment” block (Prodamus, YooKassa, CloudPayments, Telegram Stars) and the shop in your bot with a cart
Integration with CRM	Ready modules	“HTTP request” and incoming webhook
Price model	Platform plan schedule	0 / 650 / 1290 ₽ per bot in month
Operators	According to plan	Free - 1, “Basic”+ - without restrictions
Website widget	Yes	Yes: pre-chat form, triggers, files, JS API
MAX	Check on the service website	Yes, the same script
Marketplaces by seller key	Through integration	Wildberries and Ozon by API (summary of orders and reviews, WB catalogue), others platforms - directory file; QR campaigns; There are no platform chats
Entry threshold	A few days to master	Template + token — evening
Media in messengers	Yes	No (files only in widget)
Data storage	According to the terms service	Servers in the Russian Federation, PD operator - owner bot

The SaleBot column describes the well-known capabilities of the service without reference to Plans; current conditions are on its website.

When to Stay on SaleBot

Don't move for the sake of moving. Stay if at least one is true:

the funnel accepts payment inside the bot and this gives a noticeable part of the revenue;
clients write on WhatsApp or another channel that we do not have, and it is unrealistic to transfer them to Telegram in the coming months;
You have an agency with dozens of client projects using ready-made SaleBot integrations;
circuits are built and working - the cost of reassembly is higher than the savings on the plan.

When to switch to CHBT

Pay for features you don’t use, but need leads, an entry or FAQ in Telegram.
We need MAX - and not as a separate project, but in the same flow as Telegram.
Want chat on the website and instant messengers in one “Conversations” inbox with operators, response templates and Web Push.
You are selling a product: you need the bot to respond according to the catalog - with price and availability from the store upload - and buyers from marketplaces are collected in your database via QR in the insert.
This is the first bot, and I don’t want to understand plan calculators.

Checking takes an evening: register for the free plan, open the template “Collection of applications”, insert the token from @BotFather into the “Channels” and go through the script in the test chat. No card needed. A broader analysis of the market is in the article about chatbot constructors in Russia.

Create a bot for free - Free plan without deadline and without card.

*Meta is recognized as an extremist organization and is banned in the Russian Federation.

FAQ

Is it possible to transfer scripts from SaleBot automatically?
No - just like between any other constructors. The logic is reassembled into blocks: “Message”, “Condition”, “Data collection”, “Pause”, “Action”. The Telegram bot remains the same: you connect the same token from @BotFather to CHBT, subscribers and the t.me link are saved.

Does CHBT accept payments in the bot?
Yes: the “Payment” block in a flow sends the client a payment link through your provider — Prodamus, YooKassa or CloudPayments — and after payment the flow continues through the “Paid” output. In Telegram the block can also send an invoice in Telegram Stars right into the chat. A cart with payment also comes with the shop in your bot — a product storefront, from the Basic plan.

How to connect CHBT with amoCRM or Bitrix24?
Through the “HTTP request” action in the script: the bot sends a POST JSON with contact data and variables to URL Make, n8n, Albato or your server, and it creates a deal in CRM. There are no ready-made modules for specific CRMs.

How many operators are included in the plan?
On free - one. On “Basic” (650 ₽) and “Business” (1290 ₽) operators can be added without restrictions through the “Access” section, roles - Owner, Administrator, Operator.

Where is customer data stored?
On servers in Russia. Personal data operator is the owner of the bot, CHBT processes it on behalf of; Terms are described on the /privacy and /terms pages.

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