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Trial lesson booking via a bot: subject, time, phone
For schools and courses without an online calendar: the student picks a subject with a button, writes a preferred time in words and leaves a phone. The administrator confirms the slot; there is no automatic schedule booking.
Suitable for: Online schools, Courses, Tutors, Sports clubs
How it works
What you can customize
- Message texts and buttons
- Fields of the “Data collection” block and format checking
- Tags, notifications and transmission to the operator
- Channels: Telegram, MAX, VKontakte, chat on the website
Sample dialog
Which direction should I sign up for a trial lesson?
English
Which day and time suit you?
Saturday, morning
Your phone — we’ll confirm the time and remind you.
Subject, time, phone — a trial lesson booking
A “Message” with subject buttons (“English”, “Programming”, “Drawing”) and the tag dir:eng in each branch → a “Data collection” of the preferred time as text into the slot variable → a phone “Data collection” with validation → a “Message” “We’ll confirm the time and remind you”. The bot doesn’t know the group schedules: the administrator confirms the time from “Conversations”, where the conversation arrives via the “Operator” block. An email about a new request goes to the owner on the first phone.
The reminder is a 1-day “Pause” after the confirmation and a “Message” with {{slot}} and the buttons “I’ll come” / “Reschedule”. The pause counts from the moment of booking, so for bookings far ahead the reminder is sent by the administrator or a broadcast by tag. The mechanics are exactly the same as in the “Appointment booking” template.
After the trial: an offer and a follow-up
With a “Pause” until the day after the lesson — “How did it go?” with buttons: “I want to continue” → “Action → Deal in CRM” “Membership: {{name}}” and “Operator”; “I’ll think about it” → the warm tag → a 3-day “Pause” → a message with the terms and a limited-time offer; “Not for me” → a short “why” question in “Data collection” — feedback for the methodologists. Diagrams of such chains — in the article on trigger chains.
Offer those who didn’t sign up a material in exchange for a contact — the “Issuing a lead magnet” template. The full setup for a school is on the page chatbot for an online school; channels — Telegram, MAX, VK and the website widget. Open the template in your account.
Frequently asked questions about the template
Does the bot see the group schedule and free spots?
No. The student writes a preferred time as text, and the administrator confirms the group and slot from “Conversations”. The bot collects the request, sets subject tags and sends a reminder via “Pause”.
Can I take bookings through the school website?
Yes, via the widget: one line of code, the same flow. In the widget settings you enable a pre-chat form with a phone and a proactive message on the course page by URL.