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A blog about chatbots for business — page 2
How to create a bot in Telegram and MAX, why a bot doesn’t reply, bookings and requests in messengers — articles next to the product.
Telegram Stars payments in a chatbot: how to sell courses and consultations
How to accept Telegram Stars in a CHBT chatbot: the “Payment” block with the Telegram Stars option, digital products, withdrawing Stars via Fragment, refunds and what is missing.
Read →YCLIENTS booking via chatbot: four flows for salons
How a salon can book clients into the YCLIENTS calendar from Telegram, MAX and VK: four ready-made bot flows, a visit reminder, the “Failed” branch, and limitations.
Read →Update: mail in “Dialogs”, channel selection in the widget and Unisender
Omnichannel update CHBT: receiving letters from your mail in the “Conversations” inbox, selecting a channel in a widget on the website and synchronizing subscribers to your Unisender.
Read →How to run a quiz using a link on a public page
Step-by-step setup of a quiz using the link in CHBT: script, public page, design, collection of contacts and QR code. Launch without your own website.
Read →How to respond to channel comments and moderate them with a bot
Unified comment feed for Telegram, VKontakte and MAX: reply in the thread, transfer to the operator, marking the lead and spam moderation with a queue for review in the “Editorial” CHBT.
Read →Posts on Telegram, VKontakte and MAX from one window with a schedule
How to publish posts on Telegram, VKontakte and MAX from one window: your text and a button to the site, schedule and delivery statuses. Section "Editorial" in CHBT.
Read →Sales through comments: “price” under the post → lead in the bot
How to sell from Telegram and VKontakte comments using a code word: reply in the thread, tag, CRM lead and transition to a bot with a tag. Setting up a rule in “Edit”.
Read →152-FZ and chatbot: who is responsible for the data and what to configure in CHBT
Who is the operator of personal data when the bot collects phones, and who is the processor. Where is the data located, how to obtain consent, what to write in the policy and how to delete the data.
Read →Autoresponder bot in MAX: channel features
Auto-responder in MAX on a CHBT bot: connecting via “MAX for Business”, the “Start” button, buttons one per row, no “typing” indicator or media, stickers get no reply.
Read →Push-button, AI or hybrid: how to choose the type of bot for the task
Types of chatbots according to the way they respond: push-button, neural network and hybrid. Pros, cons, cost of ownership per year at CHBT Plans and a checklist of five questions to choose from.
Read →Online chat for a website: widget in 5 minutes
How to install a chat widget on a website without a developer: embed code, pre-chat form, “Leave contacts” button, transfer to an operator, offline mode and files.
Read →Collecting applications through a chatbot without programming
How to set up a bot to collect leads in Telegram, MAX, VK and on the website: the “Data collection” block, checking the phone and email, where the lead goes, notifications and transfer to CRM.
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