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A blog about chatbots for business — page 5
How to create a bot in Telegram and MAX, why a bot doesn’t reply, bookings and requests in messengers — articles next to the product.
How to connect an AI agent to a Telegram bot and check the answers
Step-by-step connection of an AI agent to a Telegram bot in CHBT: channel, knowledge base, script, verification and launch. Setting up the transfer of a complex question to an operator.
Read →How to set up an AI consultant for a site in CHBT
Instructions for setting up an AI consultant in the CHBT widget: knowledge base, entering the script, collecting contacts, transferring to the operator and checking before launch.
Read →How to create a chatbot without a programmer: the path from task to launch
How to create a chatbot without code in an evening: task, script from the template in CHBT, connecting Telegram, MAX, VKontakte and widget to the site, testing and the first week after launch.
Read →Chatbot designers in Russia 2026: comparison of six services
Salebot, BotHelp, Puzzlebot, ChatPlace, ManyChat and CHBT: comparison by channels, price, AI, CRM and website widget. Each person's strengths and what suits them best.
Read →One script for two messengers: adding MAX to the Telegram bot
The bot is not transferred from Telegram to MAX, but is connected as a second channel to the same flow in CHBT. What is common (script, contacts, CRM), what is different (buttons, texts, database).
Read →Online chat and requests from the website: what is changing and how to check it
Where do new requests come from after installing a chat on the site: the “Leave contacts” button, pre-chat, proactive messages, offline mode. Verification: before and after, tag, CRM.
Read →How to collect a knowledge base for an AI agent: text, structure, tests
How to prepare a knowledge base for an AI agent CHBT: FAQ, price list, link page, PDF, DOCX, TXT/MD/CSV files. Structure of materials and checking answers before launch.
Read →What is a chatbot: in simple words, how it works and where to start
What is a chatbot in simple words: how it works (trigger, blocks, data), how it differs from mailing lists and online chat, what tasks it covers and where to start.
Read →Chat or feedback form: what to put on the site and when both are needed
Online chat and feedback form based on 7 criteria: visitor expectations, response speed, workload for managers, quality of applications. When a form is enough, and when a chat is needed.
Read →Instagram* and business from the Russian Federation: why CHBT does not connect it and what it does instead
Why there is no Instagram automation in CHBT: the legal status of Meta in the Russian Federation, the risks of unofficial bots, 152-FZ and our choice. What we do instead and how to transfer the audience.
Read →First bot message: greeting formula and four options
What to write in a bot’s welcome message in Telegram: the formula “who – what can do – what to press”, length, buttons, four texts for the task and differences in MAX, VK and widget.
Read →Telegram bot for business: types, tasks, three ways to do it
What is a telegram bot for business: how it works, what it can do and what it can’t, push-button, AI and hybrid, tasks by niche and three ways to do it: designer, freelancer, code.
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