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Admissions office bot: deadlines, documents and applicant contacts

Admissions office menu: deadlines, programmes and scores, documents, dormitory, “Leave contact” and “Call a person”. The answers are drafts — put in your own. “Leave contact” first asks for consent to data processing, then name, programme and phone: an “Applicant” deal appears in CRM, staff get a notification, and the “абитуриент” tag builds an audience for a broadcast about deadlines. Answers in your own words from admission rules — the “Answers from documents” template.

Suitable for: Universities, Colleges and technical schools, Private educational institutions

How it works

Step 1Topics by buttons
Step 2Admissions office answer
Step 3Leave contact: consent
Step 4Name, programme, phone
Step 5Applicant in CRM

What you can customize

  • Message texts and buttons
  • Fields of the “Data collection” block and format checking
  • Tags, notifications and transmission to the operator
  • Channels: Telegram, MAX, VKontakte, chat on the website
Telegram
MAX
VK
Chat on the site

Sample dialog

Bot
Hello! This is the admissions office bot. We will tell you about admission deadlines, programmes and documents and take your contact.
Customer
Documents
Bot
Documents for admission: passport, education certificate, photo, SNILS. You can apply in person, online via Gosuslugi or by post.

Frequently asked questions about the template

Where do applicant contacts go?

To CRM as a deal “Applicant: programme, name”; the “абитуриент” tag is an audience for a broadcast about deadlines, from the Basic plan.

Is consent needed?

Consent to personal data processing is asked in a separate message before the name and phone: on “No” no data is collected, the “согласие-пдн” tag is set only for those who tapped “Agree”, and “отозвать согласие” passes the request to a staff member. Put your organization name and a link to your policy into the message. For an applicant under 18 consent is given by a parent — the button does not check this.

Which AI answers if I add an agent?

A bot with this template works in “AI in Russia” mode right away: Yandex models in Yandex Cloud answer, foreign models are not used.

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